Our number one goal is to make your shopping experience with us enjoyable. We hope you enjoy the beautiful goods we've found for you...because we truly enjoy bringing them to you. Many of our items are vintage and we do our best to describe each item, but please keep in mind that there can be imperfections...these imperfections only add to their charm....if you ask us. Should you have any questions, please contact us.
Payments
We accept credit card payments through Paypal at this time.
Shipping
We ship via USPS. Fees listed are for the Continental U.S only. Items are usually shipped 3-5 days of receiving payment. At this time, we do not ship internationally. We do our best to make sure that your package arrives safely to you, but we are not responsible for lost or damaged items once they are in the hands of the United States Postal Service. Insurance for your package is optional and should you require insurance, please let us know and we can send an invoice through Paypal for this charge. On occasion, an incorrect shipping charge may be calculated, should this occur, we reserve the right to change the delivery service to one comparable to the service you chose.
Privacy Policy
Faded Plains respects the privacy of our customers. We will not under any circumstances share your info with any third party.
Returns
Should you be unhappy with your purchase...although we certainly hope your not...we'd be happy to accept a return. All returns need to have prior approval...so please contact us and let us know your returning a purchase within 7 days of receiving your package. Original shipping charges and handling fees will not be refunded and return shipping fees will be at the customers expense. Please keep in mind that many of our products are either vintage or vintage inspired and come with imperfections as many are handmade and no two are alike. Please note that we do not accept any returns on candles or soaps.